Terms of use

1. These Terms of Use govern the use of the website https://dior-agency.net and its subdomains, as well as the services provided on the Site.
2. The Site is owned and operated by the organization ООО “Атмосфера Уюта”.
3. By using the Site and the services provided through it, you agree to these Terms. If you do not agree with any of the terms, please do not use the Site.

1. Access to certain features and services of the Site may require the submission of contact information. You agree to provide accurate, complete, and up-to-date data.
2. You agree to use the Site and its services only for purposes that do not infringe on the rights of third parties and do not violate applicable law.
3. It is prohibited to:
   • Use the Site to post or transmit unlawful, offensive, or prohibited content.
   • Compromise the security of the Site or attempt unauthorized access to its systems.

1. The Company reserves the right to modify, suspend, or terminate the operation of the Site or any of its parts at any time without prior notice.
2. The Company shall not be liable for any losses arising from modifications, suspensions, or terminations of the Site.
3. You agree to comply with all applicable laws and regulations related to the use of the Site and services provided.

All services provided through the Site are subject to prepayment or full payment, which guarantees the booking of the service for the selected date. Payment methods include:

• Bank cards (Visa, MasterCard, etc.);
• Electronic wallets (Yandex.Money, WebMoney, etc.);
• Other available methods as agreed with the Company during the service arrangement.

Payment constitutes the client’s agreement with the terms of service as stated on the Site. Upon receiving payment, the client receives confirmation of the booking electronically.

Refunds are only available if the service is canceled within a specified timeframe. Specific terms depend on the type of service:

• Refunds are possible only if the service is canceled no later than 24 hours before the scheduled time.
• If the client cancels less than 24 hours before the service begins, no refund will be issued.
• If the service was not fully or partially delivered due to the Company’s fault, the client is entitled to a full refund.

According to Article 32 of the Federal Law “On Protection of Consumer Rights” (Федеральный закон «О защите прав потребителей»), refunds are not possible if the service was provided in full or in part and the client did not raise any complaints before the service was rendered. Refunds are also not provided if the client refuses the service for personal reasons and the service was provided in accordance with the order.

If the client is entitled to a refund, they must submit a refund request via email or the contact form on the Site. Refunds will be processed to the same account or card used for payment within 10 business days.

All financial operations are processed through secure communication channels. The Company strictly adheres to Federal Law No. 152-FZ “On Personal Data” (Федеральный закон от 27.07.2006 № 152-ФЗ «О персональных данных») and other legal acts related to data protection. All personal and payment data are processed in accordance with applicable data protection regulations.

The Company undertakes to comply with all legal requirements regarding refunds and consumer rights protection. In the event of disputes, the Company is ready to consider client claims and provide refunds if the Company’s actions do not comply with the agreed terms.

1. The Privacy Policy regarding personal data processing is available on the Site’s Privacy Policy page.
2. Your data is processed in accordance with the stated Privacy Policy.

1. All content on the Site, including text, images, logos, and other materials, is the intellectual property of the Company and is protected by law.
2. It is prohibited to use, copy, or distribute any materials from the Site without the Company’s prior written permission.

1. The Company is not liable for any damages arising from the use or inability to use the Site, including but not limited to direct, indirect, or incidental damages.
2. You agree to compensate the Company for any losses incurred as a result of your violation of these Terms.

1. The Company reserves the right to modify these Terms at any time without prior notice.
2. Changes take effect upon publication on the Site. It is recommended to periodically review the Terms for updates.

1. In case of disputes or disagreements related to the use of the Site, the parties shall strive to resolve them through negotiations.
2. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in force.
3. These Terms are governed by the laws of the country where the Company ООО “Атмосфера Уюта” is registered.
4. Contact information: [email protected]